Mobile App Testing: 10 Testing Gaps You Shouldn’t Miss
Mobile app users have a very low acceptance for low-quality performing apps and they switch to a competitor in case they are not satisfied with its performance. As mobile apps store sensitive information mobile app testing is critical to finding issues and errors. So that mobile users do not abandon software apps that have some issues in it, avoiding negative reviews that can turn users away from an app. Thus, a mobile application testing company runs automated and manual tests, to see if mobile apps are working as they are expected to.
Let’s a have a look at 10 different aspects that testers should never miss out on when testing mobile applications:
Users may find it very frustrating if they are unable to click accurately on mobile with their fingers. Often, this may work perfectly and easily on an emulator or when using an automation tool. For instance, letters like ‘i’ and ‘l’ that can be misunderstood, they can both render as a single pixel in width. An application should avoid such an issue with letters that are similar in different cases and are to pixels wise. Testers should test it in such a manner that it is easy to scroll through and select letters within an app’s directories.
Lost wireless Service
If a mobile app user has just lost wireless service, it can be frustrating enough to know if their transaction is complete or not. QA experts need to test how the app retains transaction information when network services are retrieved. If this application has the functionality to notify its users that their action did not complete, then testers should also check this feature.
Interruption from External Sources
This factor is similar to the previous one, except that users do not have active cellular service. Testers also need to test the application to test how it operates if the user receives a call, text message, or other notification.
Typically, users use mobile apps aggressively when they navigate through different apps simultaneously. For instance, there are many applications in different operating systems that allow users to play music in the background when using another app. However, there are apps that do not play music if the user’s phone goes to sleep after a few minutes. Thus, testers should check this aspect of app functions and if it works correctly.
One of the most important functions to keep in mind when testing a mobile app is its battery usage and cellular data. These factors determine how usable an application actually is.
Testers working for a mobile application testing company should run an application with a variety of an old mobile phone. They should test the application for any performance slowdowns or crashes. If the crashes appear, testers should set performance degradation accordingly.
In order to test intensive applications, testers should consider the heat factor. Typically, this issue will not appear on an emulator when mobile app testing is performed. Thus, an application could have an adverse reaction on a device, so it should be tested appropriately.
The response speed is another important factor to consider when it comes to mobile app testing. Sometimes, what might work smoothly on a company’s internal network may not work on 3G network.
Testers should also ensure that when users click a link, they are directed to the page they are looking for. Users should be redirected to the mobile app version of a page, this is known as deep linking, and it gives users good browsing experience.
Swipe and Other Motions
It is essential that testers do not overlook how it is different to use an application when used on a mobile or laptop. Users cannot right-click when using a mobile app, but they can easily zoom in and out.
Mostly, a mobile application testing company uses testing tools and emulators to test mobile apps. However, it would be a great idea if mobile app testers tried to interact with an application like an actual user. It would help them in pointing out issues faster and they would be able to resolve them quickly too. The above factors are important to be considered during mobile app testing to achieve the most and provide the end-users with a good experience. It will help in getting a 5-star rating for a mobile application.