Issue Resolved: Sent items not Showing in Microsoft Oultook 2007, 2010, 2013 & 2016

Now a days, users are facing common error i.e, sent items are not showing in Microsoft Outlook 2016, 2013, 2010 and 2007. It can be annoying for users if they need to access the same email once more. This issue happens because the various applications choose to locate the sent messages in various IMAP folders.

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In this condition, users should change their Outlook settings. If you are looking through the answer for purpose of Microsoft Outlook sent items not showing issue so you have landed on the right page. We will be discussing some solutions to fix the error ‘Outlook sent items folder not showing’.

Read all the query mentioned below:

Recently, I have sent some emails to my associate from my Outlook account.  Starting there when I recheck them they were absent from the Sent Items envelope, Deleted things and all another organizer. Besides, I got a notice that says “You offered an explanation to this message on 05/01/2019″. When I tapped on it demonstrated Microsoft Outlook sent things not appearing. By and by, I don’t have any thought that how to find those messages and where they are no more. It would be ideal if somebody, advise me any procedure to determine sent items not displaying in Microsoft Outlook 2010. Much obliged to you!”

Why this error occurs?

There can be many reasons but one of the major is the stored copies of messages in the Sent items folder is disabled from Outlook application.

Note: To stay away from these sort of error messages or issue for forever, its better to Import Outlook PST data to Office 365 Account by Office 365 Import software


Methods to Resolve Error Outlook Sent Items Not Showing

In this method, we will talk about some techniques through which users will able to see the sent emails from their Microsoft Outlook account.


Technique 1: Enable stored copies of messages in the Sent Items folder

To enable ‘Store copies of emails in the Sent items folder’ feature use the mentioned below steps as per the version of Outlook you are utilizing.


For Outlook Version 2016, 2013 & 2010: Open Outlook application & tap on the File menu, then choose Options to fix Outlook sent items not showing issue. In Outlook window, tap on Mail. Select the store copies of messages in the Sent items folder from save messages, Finally, tap on the OK button.

For Outlook Version 2007:

  • Launch Microsoft Outlook App >> Tap on tools & choose Options.
  • Under the Preferences menu, choose Email Options.
  • Enable the stored copies of emails in the sent items folder from Email Options wizard.
  • Hit on OK button to get missing Outlook items folder.

 

Technique 2: Settings of Outlook Group Policy


The stored copies of emails in the sent items folder option can be directed through the Outlook Group Policy settings. Clients can get the approach setting underneath, depending upon your Outlook version.

  1. For Outlook version 2007: After receiving the path of Group policy, hit on E-mail options. To resolve this issue, enable the message handling option and get Outlook sent items from the settings window.

  2. For Outlook version 2010: Now, choose the email options and enable the message handling feature.

  3. For Outlook version 2013: Here, choose the email options and check whether the message handling feature is enabled or disabled.

  4. For Outlook version 2016: From Message Handling window, go to left side and tap on the radio button situated near to Enabled option. Select the stored copies of emails in Save items folder option.
  • Now, tap on Apply >> OK  

Mentioned below are the registry keys connected with the stored copies of emails in Sent items folderHKEY_CURRENT_USER>>Software>>Microsoft>>Office>>y.0>>Outlook>>Preferences
HKEY_CURRENT_USER>>Software>>Policies>>Microsoft>>Office>>y.0>>Outlook>> Preferences

In the above keys, y.0 is the Outlook Version:

Version Name Version Number
Outlook 2007 12.0
Outlook 2010 14.0
Outlook 2013 15.0
Outlook 2016 16.0

Data Value:

0‘ means Disabled; The sent emails will not be stored in the Sent Items folder.

1‘ means Enabled;  The sent emails will get stored in the Sent Items folder.

When all the process is successfully completely, the sent data items will start showing in Sent Items folder of your MS Outlook account.

Final Verdict:

Numerous Outlook clients more often complain about the sent items not showing in Microsoft Outlook Application. So, considering the necessities of clients to determine Outlook sent items we have shared some reliable techniques. Clients can select any method according to the version of Outlook they are working.

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