A Precise Guide to Solve DNS Server Not Responding Errors on Your Network

Getting access to the internet has become a major factor in today’s digital world. When you try to connect a device to the network for getting the internet access, you might face several issues. Sometimes, the internet connection might fail to work with your device due to many reasons. Among the so many errors, while connecting to the internet, the DNS not responding error is one of them. It mainly indicates that the Domain Name System or DNS is having some trouble in getting a proper connection to the internet.

The DNS is nothing but the distributed name resolution service that is used by the ISPs or the Internet Service Providers around the globe. However, in the Windows Operating System powered computer systems, you might frequently face the error. When you face the error, the device you have is not able to reach the internet. Whatsoever, in this article, we are going to discuss different troubleshooting steps to fix the error. We’ll also look into the other facts that are related to the router problem.

How To Run Windows Network Diagnostics In Order To Fix The Issue

If you have faced the issue on your Windows device, then don’t worry. There are several steps that you can follow in order to solve it. Windows comes with its built-in Network Diagnostic tool that will help you to recognize the error and solve it accordingly. So, if your DNS server isn’t responding, then try running the diagnostic tool and check if the issue still exists. In order to do so, you can follow the steps as mentioned in the section below.

Step 1:

At the very beginning of the procedure, you must go to the Control Panel. To do that, you can type ‘Control Panel’ on the Windows Search Box which you can bring by pressing the Start button.

Step 2:

Next, you need to go to the top right corner section of your computer screen to change the View by option. Select Large Icons from the drop-down list and that will change the orientation of the Control Panel options.

Step 3:

After that, go to the section called, Network and Sharing Center and select to open it in the menu.

Step 4:

Once you have successfully opened the Network and Sharing Center, you will find several options in that menu. You only have to click on the Troubleshoot problems from the list that appears before you.

Step 5:

Now, another dialogue box will open where you should click on the Internet Connections to check them.

Step 6:

As the new window appears, click on the Next button that appears on the bottom-left corner of that window.

Step 7:

In this step, you will find an option that says something like ‘Run the Troubleshooter’, just click on it to run it.

Step 8:

Furthermore, click on the ‘Troubleshoot my connection to the Internet’ for checking the connection you have on your device.

Afterward, you only need to wait until the test of troubleshooting gets completed. And then, look in the Problem Found section of the Camhi for windows to check whether the troubleshooter has successfully resolved the error or not. If the troubleshooter was not able to fix the issue, then there are other methods also that you can try.

How To Fix DNS Server Not Responding Issues With Other Methods

Before going into any discussion of the troubleshooting steps, we must know the root cause of the problem. In case, you want to fix the error with the most appropriate solutions, then you must follow the methods in a proper way. The error occurs due to many reasons which are mentioned in the section below. You can also check the solutions to recover the system from such failures of internet connection.

Misbehaving ISP

One of the many reasons for the error might be the inappropriate connection from the ISP. Sometimes, if your Internet Service Provider makes any mistake, then you might also face the error. In such cases, you should ask the provider whether the error is from their side, and if so, then ask them to solve it.

Malfunctioning TCP/IP Services

As you have faced the DNS error on your PC, you also should check if the TCP/IO services are working fine. In case, any of these services malfunction, then you might also face the error with the network. Including the TCP/IP services, there is one more thing that you should take care which is the DHCP services. Check for it whether it is running properly or not. If not, then start these services to fix the issue.

Antivirus Programme

When you have faced the error on your computer, you should turn off the protection you have on it with security software. If you have installed an antivirus programme on your computer, then it might cause a conflict. At some point, the overly aggressive antivirus program prevents the device from connecting your computer to the internet. To fix it, you should try to turn off the protection of the antivirus program.

Malfunctioning Router Or Modem

If you have a router or a modem that is not configured in the proper way, then the error might pop up. You should check if it is malfunctioning and if yes, then change it with another one. After that, check whether the issue still persists with the network connection.

These are the main reasons that might cause the error with your internet connection. You can check them if everything is fine and then try to solve them.

Resolving TCP/IP And DHCP Failures In Your PC

It is always possible that a TCP/IP software in your PC might malfunction and that is causing the error. Due to its malfunctioning, the DNS server addresses might not be set properly. Sometimes, rebooting your PC might fix such small glitches that you faced in connecting to the internet. You can even run the TCP/IP utility programs to perform different tasks to renew the IP address settings in your Windows PC.

In order to assign IP addresses to the clients, the TCP/IP networks use the DHCP service because of its flexibility. This Dynamic Host Configuration Protocol also helps to assign primary and secondary DNS server addresses except assigning the private IP address to your PC.

That’s why you must check if both the router and the device are DHCP enabled for the internet connection. If either of the devices doesn’t use the DHCP enabled connection, then you must make them DHCP enabled and then check if the issue has been fixed.

Handling DNS Provider Issues By Following The Most Common Methods

Most of the time, the Internet Service Providers are responsible for configuring the DNS server addresses on your PC. There are several reasons that can suddenly stop working of the DNS services. If there is a heavy load with the traffic on the server, then the DNS can face a lot of problems. In order to use the provider’s DNS, you have to wait until they fix the issue. Additionally, there are a number of free public.

DNS servers are available, that you can use as your private DNS. The router administrator can switch the DNS setup from private to the public mode with the help of different settings. You can change the configuration settings of your router by manually entering the public DNS address.  You can even utilize the flexibility to change this configuration setting from the Network and Sharing center of your Windows PC. However, this method usually works as a temporary solution for the DNS server isn’t responding error. Because the devices you use, override their local configuration settings from the one that comes from the router.

Avoiding Internet Blockages From Antivirus Programs To Prevent The Issue From Reappearing

As we all know, the Antivirus programs are designed to prevent the intruders from getting into your system. Apart from this, the Antivirus softwares are responsible for blocking internet access in case they detect anything wrong in the device.

There are multiple Antivirus programs that mainly work with the database with the .dat extension files. The vendors of these Antivirus update the software using these .dat files. While updating the Antivirus programs, they don’t interrupt your normal operation on your PC.

But it is so unfortunate that sometimes, few mistakes also come with these updates that cause some problem in your PC. The main error appears when these updates are making the Antivirus programs believe that the computer is infected. These false alarms start reporting the DNS Server Not Responding error on your computer.

Recover Or Replace A Malfunctioning Router Or Modem To Fix The Error You Have Encountered

There are many solutions that you can try out in order to solve the error you have encountered. And recovering the router that is malfunctioning comes at the last stage of the troubleshooting process. You should restart the router in order to fix the issue with the internet connection. If the issue still exists on your system, then replace the router with another one. After that, check whether you were successful fixing the issue.

That’s all you need to know about the different procedures to solve DNS not responding errors on your network. After going through the article, you should not face any more difficulty in solving the error with the internet connection. Hope this write-up was able to help you in guidng you through the troubleshooting steps.

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4 Comments

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